Frequently Asked Questions

Find answers to common questions about our services and policies in our FAQ section. For further help, contact our support team.

Nilya Travel is a specialized platform that connects digital nomads and remote workers with carefully selected accommodations and experiences, designed to combine professional work with exploration opportunities.

Nilya Travel is ideal for:
– Digital nomads
– Remote workers
– Freelancers
– Location-independent professionals
– Anyone looking to combine work and travel effectively

All our accommodations include:
– High-speed reliable internet
– Dedicated workspace
– Ergonomic furniture
– All necessary utilities
– Fully equipped kitchen
– Comfortable living space

We offer flexible booking options ranging from short-term stays to extended periods, adapting to your professional needs and travel plans.

We guarantee:
– Minimum internet speed suitable for video calls
– Backup internet solutions
– Quiet work environments
– Access to basic office equipment
– 24/7 support for any technical issues

We curate:
– Local cultural experiences
– Networking events
– Community meetups
– Guided local tours
– Coworking opportunities
– Professional development workshops

Currently, our booking process is handled manually. To book your stay:
1) Contact us through our contact form
2) Describe your needs and preferred dates.
3) We’ll personally assist you in finding the perfect accommodation
4) Once confirmed, we’ll guide you through the reservation process

We’re currently in the process of developing our automated booking system. The manual process allows us to provide personalized attention and ensure we match you with the perfect accommodation for your needs.

– Personally verify all properties
– Ensure they meet our strict standards for remote work
– Regularly collect and act on guest feedback
– Maintain ongoing relationships with property owners

We offer:
– Personal assistance throughout your booking process
– Local support during your stay
– Technical support for work-related issues
– Emergency contact numbers
– Local recommendations and resources

Our prices typically include:
– Accommodation Utilities
– High-speed internet
– Basic amenities
– Access to community events
– Local support services

We accept:
– Major credit cards
– Bank transfers
– Other secure online payment methods

We welcome partnerships with:

  • Property owners with remote work-friendly accommodations
  • Local experience providers and tour operators
  • Coworking spaces
  • Digital nomad communities and organizations
  • Remote-first companies
  • Travel tech companies
  • Local businesses catering to digital nomads

We look for partners who can meet our quality standards:

For Accommodations:
Reliable high-speed internet
Dedicated workspace
Professional amenities
Comfortable living conditions
Good location
For Experience Providers:
Professional service quality
Understanding of digital nomad needs
Flexible scheduling
English-speaking capability
Local expertise

Partners receive:

Access to our growing digital nomad community
Marketing exposure to remote professionals
Listing on our platform
Professional property presentation
Dedicated partnership support
Regular feedback and insights
Opportunity to tap into the growing remote work market

Our partnership process involves:

Initial contact and discussion
Property/service evaluation
Partnership agreement review
Quality standards verification
Integration into our platform
Ongoing support and optimization

We value partners who:

Share our vision for quality remote work experiences
Understand digital nomad needs
Maintain high service standards
Are responsive and professional
Commit to long-term collaboration
Provide authentic local experiences

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